How does the review separate pre-existing conditions from claimed injuries?

Treatment that precedes the incident and treatment that follows it are placed on the same timeline, each entry quoted from the chart with its page cited. What a prior record actually says is then a document you can put in front of the other side rather than a characterization of it.

What does it surface about treatment patterns?

Delays between the incident and first treatment, stretches with no documented care, complaints that are not matched by objective findings, and the same week described differently by two providers — each with the record behind it.

Does it help with valuation?

It gives you what the records document about severity, the treatment actually rendered, and the prognosis recorded by treating sources, so a valuation rests on the file rather than on the demand package's description of it.

Is the analysis one-sided?

No. The chronology reports what the record says, including the entries that support the claim. That is the point: a position you take from an accurate reading of the file survives a deposition, and one built on a selective reading does not.

How quickly does a file come back?

Thousands of pages are read in minutes rather than the days a manual review takes, and the chronology updates in minutes each time supplemental records are produced.

How is claimant information protected?

The review is an AI first pass on HIPAA-compliant infrastructure, verified by your own attorneys rather than outside human reviewers, so claimant records are never routed to a third-party review team. Superinsight is HIPAA compliant, ISO 42001 certified for responsible AI management, and SOC 2 audited.

How does your reliable AI approach protect sensitive case information?

The review runs as an AI first pass, with verification by your own attorneys rather than outside human reviewers, so sensitive medical information is never exposed to third parties. All data is processed by our secure AI system on HIPAA-compliant infrastructure with advanced encryption, eliminating privacy concerns associated with traditional review services.

How does your AI system protect sensitive claimant information?

By running the review as an AI first pass, with verification by your own attorneys rather than outside human reviewers, we ensure all claimant medical information remains completely confidential. All data is processed by our secure AI system on HIPAA-compliant infrastructure with advanced encryption, eliminating privacy concerns associated with traditional review services, a critical consideration for insurance carriers and self-insured entities.

Practice area · Personal injury defense

The claimant's records, read against themselves

A demand package describes the file; the file says something more specific. Superinsight reads every page and returns a cited chronology — prior history separated from claimed injury, gaps in treatment drawn, objective findings distinguished from reported complaints.

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No limit on cases or records. Every finding carries the page it came from.

Chronology 1,204 pages reviewed

Nov 2021

Prior treatment — same body part

“Chronic lumbar pain; physical therapy ordered.” Eighteen months before the collision.

Ex. 2, p. 64

May 14, 2023

Date of loss — emergency department

“Ambulatory on arrival; imaging negative for acute finding.”

Ex. 3, p. 141

May–Aug

Eleven weeks with no documented treatment

First follow-up is dated after counsel appears in the file.

Sep 2023

Reported symptoms vs objective findings

“Full range of motion on examination” recorded the same week as a ten-out-of-ten pain report.

Ex. 6, p. 388

Illustrative example. The records shown are not from a real case.

What you get

What the file supports, and what it does not

Pre-existing conditions identified

Prior treatment to the same body part or system surfaced with dates and sources, separated from what followed the incident.

Treatment gaps and delays

Intervals with nothing documented, and the distance between the date of loss and the first treatment, drawn on the timeline.

Objective findings vs reported complaints

What examination and imaging recorded, set beside what was reported, with both entries cited.

Inconsistencies between providers

Pain levels, mobility, and treatment plans that do not agree across records from the same period.

Treatment beyond the documented injury

Care that runs past what the records support, and duplicated or repeated procedures, visible as a pattern in the timeline.

Valuation grounded in the record

Severity, treatment rendered, and prognosis as the treating sources wrote them — the basis for a number you can defend.

Free to evaluate

Read the whole file, not the summary of it

Defense work is decided on files that nobody has time to read end to end, which is how a prior-treatment note on page 900 becomes a surprise at deposition. Evaluation is free and uncapped, so every file gets read before the reserve is set.

A free chronology on every case, with no cap on cases or pages
Supplemental productions fold in within minutes
Every finding cited to the exhibit and page
Monthly plans start at $250 once you want to go further on a file

Start a free evaluation Plaintiff-side review

Case types

Across the defense docket

Auto accidents

Mechanism, treatment protocol, and the imaging that did or did not show an acute finding.

Slip and fall

Severity established from the records, with prior conditions to the same body part separated out.

Product liability

What the medical record documents about the injury, alongside alternative explanations it also records.

Workplace injuries

Records read next to the comp file. See workers' compensation.

Premises and negligent security

Medical records read against incident reports covering the same event.

High-volume claim files

The same review applied consistently across a book of claims, not just the ones set for trial.

Security and compliance

Claimant records under your control. Certified handling.

HIPAA compliant — Business Associate Agreement countersigned before your first upload
ISO 42001 certified — the international standard for responsible AI management
SOC 2 — independently audited controls for security, availability, and confidentiality
An AI first pass verified by your own attorneys, not routed to outside human reviewers

Model Rule 1.6(c) obliges your firm to vet its vendors, and Rule 1.1 extends the duty of competence to technology. The audit reports and subprocessor list are available during onboarding.

Common questions

How does the review separate pre-existing conditions from claimed injuries?: Treatment that precedes the incident and treatment that follows it are placed on the same timeline, each entry quoted from the chart with its page cited. What a prior record actually says is then a document you can put in front of the other side rather than a characterization of it.
What does it surface about treatment patterns?: Delays between the incident and first treatment, stretches with no documented care, complaints that are not matched by objective findings, and the same week described differently by two providers — each with the record behind it.
Does it help with valuation?: It gives you what the records document about severity, the treatment actually rendered, and the prognosis recorded by treating sources, so a valuation rests on the file rather than on the demand package's description of it.
Is the analysis one-sided?: No. The chronology reports what the record says, including the entries that support the claim. That is the point: a position you take from an accurate reading of the file survives a deposition, and one built on a selective reading does not.
How quickly does a file come back?: Thousands of pages are read in minutes rather than the days a manual review takes, and the chronology updates in minutes each time supplemental records are produced.
How is claimant information protected?: The review is an AI first pass on HIPAA-compliant infrastructure, verified by your own attorneys rather than outside human reviewers, so claimant records are never routed to a third-party review team. Superinsight is HIPAA compliant, ISO 42001 certified for responsible AI management, and SOC 2 audited.

Personal injury
The same record read for causation and damages.
Medical malpractice
Standard-of-care questions, for either side of the caption.
Workers' compensation
State rules cited alongside the medical records.
For medical examiners
The platform physicians use for IME and med-legal work.
All practice areas
Every area Superinsight is tuned for, in one place.
Review by state
State-specific rules, deadlines, and record practices.

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Put a claim file through a free evaluation

Upload the records as produced. You get the prior history, the gaps, the inconsistencies, and a citation on every line.