InPractice vs Superinsight for AI Medical Chronologies: Pricing, Output, and Case Types Compared

At a Glance

Pricing

InPractice sells page credits with no subscription. The published ladder runs from $100 for 1,000 pages ($0.10 per page) to $10,000 for 200,000 pages ($0.05 per page), credits never expire, every plan allows unlimited users, and the same credits can be spent across any case. The pricing page also shows a second set of package cards (Starter $100 for 1,000 pages, Pro $400 for 5,000, Growth $1,500 for 25,000, Scale $5,000 for 100,000), two of which are priced below the volume table at the same page counts (Pro at $0.08 a page for 5,000 against $0.09, Scale at $0.05 for 100,000 against $0.06), so a firm comparing quotes should confirm which ladder applies before buying. A seven-day trial covers 500 pages with no card on file, and InPractice produces a case cost statement per matter so the spend can be billed back to the file.

Superinsight sells monthly plans and does not charge per page. Evaluation is free with no cap on the number of cases or the pages in each one, and paid plans start from $250 per month.

The two models favor different caseloads. A firm that runs one 2,000-page personal injury file a month pays about $200 on InPractice at its entry rate, which comes in under Superinsight's starting plan. A firm running thicker files, or more of them, should price its own caseload against Superinsight's plan page, and the free evaluation shows the full chronology on its own records before anything is paid. InPractice publishes a per-case cost statement for firms that bill the tool back to the client; Superinsight's plan pages do not describe one.

What Comes Back

Both tools return a chronology in which each entry links to the page it came from, which is the check that comes up most often in forum threads comparing these tools. The two differ in how the entry is written and what sits around it.

InPractice builds the chronology in an outline view that can be filtered by provider, facility, document type, and body part. Individual record summaries can be edited to the firm's terminology, exact duplicate pages are hidden automatically, and the summary can be viewed side by side with the original document. Export goes to Word, Excel, or PDF, with the option to include the original records, and a provider list can be exported on its own. Case Chat answers questions across the whole record set with a citation on each answer, and InPractice positions it for drafting a demand letter or pulling a billing summary.

Superinsight writes each chronology entry as a quotation from the record with its page citation; on Social Security files it uses the exhibit and page numbering the file already carries. Around the chronology it returns a narrative summary, itemized billing and damages, ICD and CPT mapping, and the causation and treatment history a demand letter needs. Treatment gaps and abnormal findings with no follow-up are flagged, and for mass tort inventories the report lists named providers whose records never arrived. The report can be refined in plain English (orthopedic findings after a given date, every medication change tied to pain management) with unlimited revisions, and new records fold into an existing chronology in minutes. Export goes to PDF or Word. Case Review answers questions over the file inside the report.

Superinsight's pages do not describe duplicate handling. InPractice's product pages say nothing about missing-record detection. Check both in a demo, since hospital files arrive full of repeated pages.

Speed and File Types

InPractice states a processing rate of about three seconds per page, which its own FAQ translates to roughly 50 minutes for 1,000 pages. Superinsight states about an hour from upload to a cited report, including files of five or six thousand pages. By each company's published figures, InPractice finishes a 500-page file in about 20 to 25 minutes, and past roughly 1,200 to 1,800 pages Superinsight's hour becomes the shorter wait.

On input, InPractice's trial page lists PDFs, and its plans include OCR so scanned pages are searchable. Superinsight additionally lists scans, faxes, images, and password-protected PDFs, and its OCR is described as handling typed documents, handwritten notes, and low-quality scans, with pages it cannot fully read flagged for manual review. Practices that receive handwritten progress notes or faxed clinic records can upload the file to Superinsight as received.

Who Checks the Work

InPractice provides a side-by-side view so the firm can verify and edit each entry, and Superinsight describes its output as an AI first pass verified by the firm's own attorneys against the citations, with medical experts available to review. Neither one sends every file through a vendor's nurse reviewers before delivery, the model that attorneys in forum posts describe as costlier and slower.

Firms that have run tools in this category describe a short verification routine that works with either product. Spot-check a handful of entries against the source page, and run a closed file with known facts through the tool before trusting it on an open one. Page-level citations in both tools shorten that routine.

Security

InPractice states HIPAA compliance monitored through Vanta, AES-256 encryption at rest, multi-factor authentication, and a commitment never to use customer data to train models. Its free-trial page states that a Business Associate Agreement is included in its standard terms, and its privacy policy references business associate agreements with customers; the site does not mention SOC 2.

Superinsight countersigns a BAA before the first upload, is SOC 2 Type 1 certified and ISO 42001 certified, encrypts data in transit and at rest, and does not train models on customer data. Audit reports and the subprocessor list are available during onboarding.

Neither company publishes a data retention period, so a firm that needs a written deletion timeline has to put it in the contract.

Case Types Each One Is Built For

InPractice's site is organized around three audiences: law firms (personal injury, medical malpractice, workers' comp, mass tort), IME and QME evaluators, and insurance claims teams. It serves the U.S. market only and publishes prompt playbooks for both plaintiff and defense attorneys.

Superinsight's site carries a page for each practice area, and the product behaves differently on several of them. For Social Security disability it runs the five-step analysis against the current Listing, accepts ERE downloads, cites by exhibit and page, and reports residual functional capacity findings such as exertional limits and time off task. For VA disability it checks the record against rating criteria, builds separate chronologies per claimed condition, and surfaces conditions documented but never claimed. For workers' comp it checks ratings against the AMA Guides edition the state uses. Personal injury, mass tort, medical malpractice, and medical examiner pages round out the set.

Beyond the Chronology: Experts

Many of these cases also need an expert. Superinsight runs an expert witness referral network through Saponaro, now a Superinsight company, which has referred experts since 1974. Inside the Superinsight portal a firm evaluates the case first, then requests an expert with the specialty, injury, venue, and timeline pre-filled from the record; the referral team returns a conflict-checked shortlist, and the firm pays a flat referral fee only when it places an expert. Evaluation stays free, and plans start from $250 per month. InPractice's site does not describe an expert referral service, so a firm using it would source experts separately.

How to Test Both in a Week

1. Pick one closed file with facts you already know, ideally with faxed or handwritten pages and at least one repeated hospital record.
2. Run it through InPractice's 500-page trial and Superinsight's free evaluation on the same day.
3. Click three chronology entries back to their source pages in each tool and check that the entry matches the page.
4. Count the duplicates each tool hid and the records each tool reported missing against your own provider list.
5. Export to the format your demand or brief is drafted in and note what has to be reformatted.

Where Superinsight Fits

Superinsight is the closer fit for disability, VA, and mass tort practices, for firms whose records include handwritten notes, which Superinsight's OCR is described as handling and InPractice's site does not describe, and for firms that want the expert request to start from the same case record as the chronology. Because evaluation is free with no limit on cases or pages, the week-long test above costs nothing on the Superinsight side.

How much does InPractice cost?

InPractice sells page credits with no subscription, from $100 for 1,000 pages ($0.10 per page) down to $0.05 per page at 200,000 pages. Credits never expire, every plan includes unlimited users, and a seven-day trial covers 500 pages with no card required. The pricing page also shows package cards with different per-page rates at some tiers, so confirm the applicable rate before purchase.

Who reviews InPractice and Superinsight output?

InPractice provides a side-by-side view for the firm to verify and edit entries and does not describe a human review option. Superinsight's output is an AI first pass verified by the firm's own attorneys against the page citations, with medical experts available to review.

Which tool handles Social Security disability and VA claims?

Superinsight has dedicated workflows for both: five-step analysis against the Social Security Listing with ERE intake and exhibit-level citations, and VA rating-criteria checks with separate chronologies per claimed condition. InPractice's site lists personal injury, medical malpractice, workers' comp, mass tort, IME/QME, and insurance claims, and does not mention Social Security or VA work.

Which tool handles handwritten or faxed medical records?

Superinsight states that its OCR handles handwritten notes and low-quality scans, accepts faxes and images as input, and flags pages it cannot fully process. InPractice's trial page lists PDFs as the accepted input and its plans include OCR for scanned pages; its site does not describe handwriting recognition, so a firm with handwritten files should run those pages through the 500-page trial.

What do the free trials include?

InPractice's trial runs seven days and covers 500 pages with no card on file. Superinsight's evaluation is free with no limit on the number of cases or the pages in each one, so a full multi-thousand-page file can be evaluated before a plan is chosen.

Are InPractice and Superinsight HIPAA compliant?

Both state HIPAA compliance and both state that customer data is never used to train models. InPractice monitors compliance through Vanta and states that a BAA is included in its standard terms. Superinsight countersigns a BAA before the first upload and is SOC 2 Type 1 certified.

Run your next file through Superinsight's free evaluation, or book a demo to see the chronology and the expert request on a case of your own.